Product tour

See one action at a time.

Five short walkthroughs show how customer context moves through Smiley—from arrival to the next conversation.

  1. 01feedbacks
  2. 02conversations
  3. 03search customers
  4. 04check in
  5. 05sms campaign

Collect feedback after every visit.

Smiley can send a short survey after checkout so you can hear what went well and what needs a human response.

Start the tour
02

Keep customer texts in one conversation.

Your team sees the conversation before it replies.

03

Find customers by behavior and history.

A customer segment can become a campaign or a task.

04

Turn check-in into useful context.

The next interaction starts with context, not a blank screen.

05

Build a campaign around the customer.

Targeting and conversation history stay in the same system.